Mobile tickets on Account Manager

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MANAGEMENT AND TRANSFER OF MOBILE TICKETS

Please see below for step-by-step instructions on managing and transferring tickets using THE NORTHERN TRUST Account Management Tool.

On a desktop computer, you can accept, transfer, view and manage tickets using THE NORTHERN TRUST Account Manager’s website. Tickets are mobile-friendly, which means your tickets will only generate barcodes on a mobile device using the Account Manager site on a smartphone web browser. These tickets cannot be printed.

  1. Log in or create an account for THE NORTHERN TRUST Account Manager (Note this is different from a Ticketmaster account)
  2. Accept your tickets by clicking on ‘Dashboard’ in the upper left corner of your screen
  3. To transfer tickets, click on the “My events” page
  4. Select the tournament day (s) you want to share tickets for
  5. Click Next ‘
  6. Enter the name and email address of the person to whom you wish to receive the tickets
  7. Click on ‘Transfer’

Once your tickets have been transferred, you will receive an on-screen confirmation as well as by email. Please note that once the recipient accepts the tickets, they will no longer be available in your account.

On a mobile device, you can accept, transfer, view and manage your tickets by visiting thenortherntrust.com/ticketaccountmanager. Tickets are mobile-friendly, which means your tickets will only generate barcodes on a mobile device using the Account Manager site on a smartphone web browser. These tickets cannot be printed.

  1. Log in with your email and password
  2. Select the “Profile” icon at the top right to log in with your e-mail and password
  3. Select the three bars at the top left and select “My events”

To transfer tickets

  1. Click on “Transfer” to select tickets for several days
  2. Once the desired tickets have been selected, click on “Next” to enter the recipient’s information and press “Transfer” to finish

Accept tickets

  1. Tickets sent to you will appear at the top of the “My Events” page with a prompt to accept.
  2. Once accepted, they will appear in your “My Events” list.
  3. To view it, click on the desired ticket which will take you to your barcode ticket
  4. From there you will also be prompted to add to your mobile wallet

Once your tickets have been transferred, you will receive an on-screen confirmation as well as by email. Please note that once the recipient accepts the tickets, they will no longer be available in your account.

For more information regarding your mobile tickets and the Account Manager tool, please visit the “How to Download Tickets” section of the Account Manager page or contact the PGA TOUR Ticket Support team at [email protected] or at 1-800-404-7887.


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